Healthy Gaming Initiative

Responsible Gaming —
Keep it fun, keep it safe

bet mart comAt -, we believe betting should be a source of fun and entertainment — not stress or addiction. Our Responsible Gaming page has all the information and tools you need to build healthy gaming habits.

Keep in mind: Betting always carries risk. Never bet beyond your means, and never play to recover money you have already lost. bet mart com Not for those under 18.

The principles of responsible gaming
  • Play for entertainment only
  • Set a budget and stick to it
  • Set a time limit
  • Don't chase your losses
  • Take a break when you need one

Responsible Gaming features at bet mart com

We are committed to keeping your gaming experience safe and enjoyable

Setting a deposit limit

At bet mart com, you can set your own daily, weekly, or monthly deposit limits. Once a limit is set, no deposits above that amount will be allowed — it's the most effective way to stay in control of your budget.

Session Time Limit

Extended gaming sessions can take a toll on your mind and your wallet. At bet mart com, you can set a daily time limit for your play. Once your limit is reached, the platform will automatically notify you.

Cooling-off period

Sometimes you just need to step back. bet mart com's cooling-off feature lets you pause your gaming for anywhere from 24 hours to 6 weeks. During this period, betting from your account will not be possible.

Self-Exclusion

If you feel you may have a gaming addiction, use the self-exclusion feature at bet mart com. Once activated, you can close your account for anywhere from 6 months to permanently. This decision is not easily reversed once it takes effect.

Monitor your betting history

Understanding your gaming patterns is the first step to responsible gaming. At bet mart com, you can view your full betting and deposit history, which helps you stay aware of your spending.

24/7 Support

Whatever you are going through, bet mart com's Responsible Gaming support team is always here for you. You can speak in Bengali, so sharing your concerns is easy. Seeking help is not a sign of weakness — it takes courage.

What is responsible gaming and why does it matter?

bet mart comAt -, we believe online betting should be an enjoyable part of life. But when it starts causing financial strain, family problems, or mental distress, that's a sign something has gone wrong.

Responsible gaming means knowing your limits, not chasing losses with bigger bets, and staying in control of your play. bet mart com We always want every one of our players to enjoy betting in a healthy and responsible way.

We don't always notice when entertainment starts turning into addiction. Check in with yourself regularly — are you betting because you enjoy it, or because you feel compelled to? bet mart comThis page at - has everything you need to stay informed and in control.

Important: Betting is never a guaranteed source of income. Every bet carries the risk of loss. Never bet money that your household depends on.

Recognising the signs of gaming addiction

If any of the following signs apply to you, contact the bet mart com support team right away or activate a cooling-off period.

You are placing more bets in an attempt to recover money you have already lost.

You cannot stop thinking about betting and are struggling to focus on work or studies.

You're hiding your betting from family or friends.

You have tried to stop betting but have been unable to.

You are borrowing money or dipping into your savings to place bets.

You feel restless or irritable when you are unable to bet.

You are betting money that should be covering your household expenses.

If3 or more of the above signs apply to you: Contact bet mart com support right away and activate self-exclusion. Asking for help is always the smartest move.

8 tips for building healthy gaming habits

The bet mart com golden rules

  • Set a budget: Set a fixed monthly budget for betting and never go over it, no matter what.
  • Respect your time limits: Decide in advance how long you'll play each day. Use a timer.
  • Accept your losses: Chasing today's losses with tomorrow's bets won't get your money back — that mindset is the road to addiction.
  • Do not bet while intoxicated or emotionally worked up: Not being in the right headspace significantly raises the risk of making poor decisions.
  • Never bet with borrowed money: Borrowing money to bet is a clear sign you are already in trouble — stop now.
  • Tell your family: If your family knows you bet, they can keep a healthy eye on things.
  • Keep other hobbies: Relying on betting as your only form of entertainment increases the risk of addiction. Make time for sports, reading, or social activities.
  • Use the bet mart com tools: Keep your deposit limits, session timer, and cooling-off feature active.

How to activate protection tools

1
Log in to your account

Log in to your account at bet mart com and go to the "Account Settings" section. Look for the "Responsible Gaming" option there.

2
Choose your limits

Deposit limits, session time limits, or loss limits — you can activate any one or all of them based on what you need.

3
Set your amount and time limits

Enter your preferred daily, weekly, or monthly limit — or a session time. It takes effect immediately.

4
Save and confirm

Once your settings are saved, you will receive a confirmation message. If you run into any issues, contact bet mart com support directly — we are here to help.

For self-exclusion: Reach out directly via bet mart com's Live Chat. Our team will guide you through the entire process and maintain complete confidentiality.

Available tools
Deposit limit
Daily / Weekly / Monthly
Session Time Limit
Daily play time
Cooling-off period
24 hours — 6 weeks
Self-Exclusion
6 months — Permanent
Assess yourself

Count how many of the following questions you answer "yes" to:

  • ? Do losses make you angry or upset?
  • ? Do you feel uneasy when you can't bet?
  • ? Spending more than you planned?
  • ? Is your family worried?

If you answered "Yes" to 2 or more, please contact support.

Get support

The bet mart com Responsible Gaming team is available 24 hours a day.

Email support
Live Chat
Directly on the platform

Protection tools at a glance

All these tools at bet mart com are completely free and available to use at any time

Deposit limit

Set your own limit for how much BDT you deposit per day, week, or month. Once the limit is reached, deposits are blocked.

Time limit

Set a maximum daily session length. An automatic alert will notify you when the time is up.

Cooling-off

Take a short break — from 24 hours up to 6 weeks. Betting is paused for the duration.

Self-Exclusion

For long-term breaks. Close your account for a minimum of 6 months or permanently.

Common questions about responsible gaming

Frequently asked questions from bet mart com players

It depends on the type of self-exclusion. Once a temporary exclusion (e.g., 6 months) ends, your account can be reactivated, but you will need to contact bet mart com support to do so. A permanent self-exclusion, once activated, cannot easily be reversed — it is a decision made with full awareness.

Yes, on bet mart com, lowering your deposit limit takes effect immediately. However, increasing your limit is subject to a waiting period (Cooling Period) — this is primarily to prevent impulsive top-ups in the heat of the moment. This measure is in place entirely for your protection.

No, it is strictly prohibited. bet mart com enforces a firm 18+ policy. Age is verified during registration and identity documents are requested as part of the KYC process. Any account found to belong to someone under 18 will be closed immediately.

Reach out to bet mart com's Responsible Gaming support first — our live chat is available 24/7. You can also turn to a trusted family member or counsellor. Our support team will help you activate self-exclusion with complete confidentiality.

A cooling-off period is a short break — typically 24 hours to 6 weeks — that gives you a chance to step back and clear your head. Once it ends, you can resume gaming automatically. Self-exclusion is a longer-term decision — a minimum of 6 months up to permanent — and even after the period ends, you'll need to go through support to return.

Yes, bet mart com can detect unusual gaming patterns through automated systems. If a player's behaviour shows signs of problem gambling, our Responsible Gaming team will reach out to them. This is done for your protection — not to monitor you.
Safe & responsible

Play responsibly at bet mart com

Bet responsibly, within your limits and with a clear mind. bet mart com is here to keep your experience enjoyable — and your safety is our responsibility too.

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